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Army

Army helicopters flying above a dry mountain -- sunset/sunrise in the top right-hand corner.

Customer Service Info

Army Customer Service

(Entitlements, Exceptions to Policy, General Info)

Contact your local personal property office for assistance.

Claims

ABC's of Claims Brochure

For United States (including Alaska, Hawaii, and Puerto Rico)

Email: usarmy.knox.hqda-otjag.mbx.cpcs@mail.mil

Address

Center for Personnel Claims Support
50 Third Avenue, Suite 307
Fort Knox, KY 40121
United States

For Europe

Email: usarmy.wiesbaden.usareur.mbx.oja-personnel-claims-and-recovery@mail.mil

Retirement/Separation HHG Extensions


Submit to your local personal property office for approval.

Temporary Change of Station (TCS) Guidance

Updated March 2020

If you have a Temporary Change of Station (TCS) coming up, it is recommended that you visit your local property office for help arranging your move. They will be able to help you schedule your move and deal with the more complicated entitlements and accounting procedures than are typically associated with your normal Permanent Change of Station (PCS).

View Full Temporary Change of Station (TCS Guidance)

Personally Procured POV Storage:

If you are travelling overseas (OCONUS) and are interested in arranging your own vehicle storage, you will need to complete the Personally Procured Vehicle Storage Form and submit to your local personal property office. Reimbursements for self-arranged POV Storage are limited to the government’s comparative cost.

 

ACTION TYPE

CONTACT INFORMATION

  All Mold Related   actions for Army
  Claimants     
 
 

 

  Ms. Christine Prieto

  Christine.m.prieto.civ@mail.mil

  301-677-9347

 

  Mr. Steven Kelly

  Steven.r.kelly.civ@mail.mil

  301-677-9214

  75-Day NOLD  
  Extension
  Request for
  Army Claimants
  Located in
  Europe

  U.S. Army Claims Services Europe
  Unit 29351, Box 32
  ATTN: Personnel Claims and Recovery Branch                 

usarmy.wiesbaden.usareur.mbx.oja-personnel-claims-and-recovery@mail.mil

  All Other 75-Day
  NOLD Extension

  Requests   
 

  U.S. Army Claims Service  
  Center for Personnel Claims Support
  50 Third Ave, Suite 307 
  Fort Knox, KY 40121
  502-626-3000 


usarmy.knox.hqda-otjag.mbx.cpcs@mail.mil