Local Personal Property Office
Hours and contact info vary.
Find your local personal property office.
Contact for:
- General Questions
- Scheduling
- Storage Needs
- Special Circumstances
- Entitlements Questions
- Transporter / Moving Day Issues
Privately-Owned Vehicle (POV) Shipment/Storage
International Auto Logistics
110 Office Park Lane
Suite 200
Saint Simons Island, GA 31522
| Phone Commercial: | (912) 280-6000 |
| Toll Free: | |
| Email: | |
| Online: |
Technical Help Desk
| Phone: | Toll-Free (800) 462-2176 Commercial (618) 589-9445 |
|---|---|
| Email: | usarmy.scott.sddc.mbx.g6-SRC-DPS-HD@mail.mil |
| Online Ticket: | https://src.servicenowservices.com/src |
Contact for:
- Website Navigation Help
- Account Issues
- Technical Help
Service Branch Help Desks
Air Force Customer Service
| Phone: | DSN 487-3357 |
|---|---|
| Commercial (210) 652-3357 | |
| Email: | ppahq.ppec.customerservice@us.af.mil |
Find us on |
Army Customer Service
| Phone: | DSN 656-4900 |
| Toll-Free (800) 762-7186 | |
| Commercial (703) 806-4900 | |
| Hours: | Monday thru Friday 8:00am - 4:30pm EST |
| Phone: | DSN 312-357-5093 |
| Toll-Free (800) 521-9959 | |
| Commercial (253) 967-5093 | |
| Hours: | Monday thru Friday 8:00am - 4:30pm PST |
Coast Guard: Finance Customer Service Team
| Phone: | Toll-Free (800) 564-5504 Option 2 |
|---|---|
| Hours: | 8:00am - 5:00pm est |
| Online: | https://www.uscg.mil/Resources/Legal/LSC/Household-Goods-Claims/ |
Contact for:
- Entitlements Questions
- Special Circumstances
- Exceptions of Policy
- Reimbursements
Marine Corps Customer Service
Phone: |
Contact your local Distribution Management Contact your local Distribution Management Marine Corps and Navy have consolidated You may also continue to contact the |
|---|---|
Personal Property Issues: |
usmcpersonalproperty@usmc.mil |
|
Passenger |
usmcpassengertravel@usmc.mil |
Personal Property: |
|
| Facebook Passenger Travel: |
Navy Customer Service
| Phone: | Toll-Free (855) HHG-MOVE, or (855) 444-6683 |
|---|---|
| Email: | householdgoods@navy.mil |
| Online: | https://www.navsup.navy.mil/household |
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Customer Support Center
Customer Support Center representatives are available to assist you with non-technical issues and answer questions concerning your move.
Toll free: (833) MIL-MOVE, or (833) 645-6683
Accounting & Finance Office
Hours and contact info vary.
Find your local finance office on installations.militaryonesource.mil
Contact for:
- Reimbursement
- Personally Procured Move (PPM) Payment
Claims
Army
| DSN: | 536-3000 |
|---|---|
| Comm: | (502) 626-3000 |
| Email: | usarmy.knox.hqda-otjag.mbx.cpcs@mail.mil |
| Online: | https://www.JAGNet.army.mil/PCLAIMS |
|
Updated Claims Information, 24 September 2019 For claims related moves to overseas (OCONUS) locations, |
|
Marine Corps Claims
Submit to Navy Personnel Claims
| DSN: | 564-3310 |
|---|---|
| Comm: |
Toll Free: (888) 897-8217 |
| Email: | NorfolkClaims@navy.mil |
| Online: | http://www.jag.navy.mil/organization/code_15.htm |
Navy
| DSN: | 564-3310 |
|---|---|
| Comm: | (757) 440-6315 |
| Toll-Free: | (888) 897-8217 |
| Email: | NorfolkClaims@navy.mil |
| Online: | http://www.jag.navy.mil/organization/code_15.htm |
Air Force
| DSN: | 986-8044 |
|---|---|
| Comm: | (937) 656-8044 |
| Toll-Free: | (877) 754-1212 |
| Email: | afcsc.ja@us.af.mil |
| DSN Fax: | 986-8307 |
| Comm Fax: | (937) 656-8307 |
Coast Guard
| Comm: | (757) 628-4212 |
|---|---|
| Email: | D05-SMB-HHG@uscg.mil |
Online: https://www.uscg.mil/resources/legal/LSC/LSC-Claims-Division
Mailing address:
U.S. Coast Guard
Legal Service Command
300 E Main Street, Suite 400
Norfolk, VA 23510
Retirement / Separation Extensions
Army
Requests for retirement extensions should be submitted through your local personal property office.
Marine Corps
First Extension thru local Personal Property Office
All other Extensions and Exceptions to Policy submit to CMC (I&L, LPD-2) at:
| DSN: | 225-7765 |
|---|---|
| Comm: | (703) 695-7765 |
| DSN Fax: | 225-8160 |
| Comm Fax: | (703) 695-8160 |
| Address: | Commandant of the Marine Corps 3000 Marine Corps Pentagon Rm 2E227 (LPD-2) Washington, DC 20350-3000 |
| Email: | usmcpersonalproperty@usmc.mil |
Navy
Extension Requests for members confined to or undergoing treatment at a hospital or for members undergoing education or training should contact navyhhgshippinge.fct@navy.mil. For all other reasons, contact nxag_n130C@navy.mil.
Note: Requests for extensions must describe the nature and events for requesting the extension and include the final set of orders and supporting documents (e.g. Letter from School or Doctor).
Air Force
| DSN: | 487-3312 |
|---|---|
| Comm: | (210) 652-3312 |
| Email: | hqppa.ecaf-ext@us.af.mil |
| DSN Fax: | 954-4263 |
| Comm Fax: | (210) 321-4263 |
| Address: | PPA HQ/PPEC 555 E. Street East, Suite 4 JBSA Randolph, Texas 78150-4439 |
Coast Guard
| Email: | HQS-DG-LST-CG-1332-TRAVEL.uscg.mil |
|---|---|
| Address: | Commandant (CG-1332) Attn: Travel & Transportation Division United States Coast Guard 2703 Martin Luther King Jr Ave SE Stop 7907 Washington, DC 20593-7907 |
Contact for:
- Retiring and Separating Service Member Questions
- Retiring and Separating Service Member Move Extensions